Customization Policy for Connally Goods

At Connally Goods, we value our customers' desires and needs for unique and personalised clothing. We understand that every individual has their own style and fit preferences that's why we have designed our garments with a thoughtful approach. Each of our designs incorporate features that facilitate adjustments, giving you the flexibility to personalise the fit to your specific measurements, ensuring they can be easily taken in or let out by a skilled sewist or tailor.

Please note anything that has been customised or altered by Connally Goods is final sale and can not be exchanged or refunded this is why we encourage you to work with a skilled professional to make these adjustments with precision and care. However, we are delighted to offer customisation services to cater to your specific needs. It's essential to note that customisation requires additional time and effort, which can interrupt our regular batch production and affect our sewist's hourly rate. To ensure a smooth customisation process and transparent pricing, we have outlined the following customization policy:

Simple Alterations to Existing Garments:
We are happy to offer simple adjustments to our already existing garments to suit your preferences. However, for more straightforward modifications we recommend working with a local sewist or tailor, as it will be more cost-effective and provide a better fit. Customising complex hems (e.g., intricate designs or unique lengths) requires extra time and effort, which is reflected in the final price.
Turnaround Time for Existing Garment Alterations:
Altering an existing garment will add an additional 4-6 weeks to the standard processing time. We appreciate your patience during this period.
Extra Material for Tailor or Sewist:
If you prefer to work with a local tailor or sewist for specific customisation, we are happy to send you extra material at an additional cost. This option allows you to add length or buttons according to your preferences. Please contact us to discuss this option further and receive pricing details.
Made to Measure:
Don't see an existing garment size for you? Don't worry we have the option to build a personalised pattern block in one of our original designs. Please contact us for more information about this option. Customisation, even the simple adjustments we offer, begin at the pattern level where our skilled team digitally adjusts the design to meet your requirements.
Each customised piece is individually cut, taking time and precision to ensure the perfect fit. After receiving a custom item you have the option to buy that pattern block should you wish to purchase the same style in another fabric that we offer. Please contact us for more information about this option.

Please be aware that these adjustments will affect our standard production timelines.

Our aim is to provide you with the highest quality customised garments that align with your unique style. We appreciate your understanding of the additional time and effort involved in customisation and assure you that our team is dedicated to delivering exceptional products to you.

Please feel free to reach out if you have any questions or wish to explore the available customisation options further. We are here to assist you in creating your perfect Connally Goods piece.

Thank you for choosing Connally Goods.

COST OF EACH CUSTOMISATION

$50 Add length "Straight hem" 
$35 Hem length "Straight hem" 
$75 Add length "Complex hem" 
$60 Hem length "Complex hem" 
$150 Blend sizes 
$75 Increase Rise
$65 Decrease Rise